Eligibility

Only new vehicles, of the type listed on the forms provided to the Dealer and sold from the Dealer’s inventory are eligible for coverage under the ASLW. If in doubt please call Aftercare to confirm eligibility.

The Surface Protectant Products must be sold to the Customer and applied to the vehicle prior to delivery of the vehicle to the Customer.

The Aftercare Solutions Limited Warranty (ASLW) is included as part of the Customer’s purchase of the Surface Protectant Products, once applied to the vehicle. The Dealer Cost, on the Confidential Dealer Prices sheet, covers the cost of the chemistry needed for the specific Vehicle Type and the accompanying Limited Warranty. The Dealer agrees to sell the Surface Protectant Products for not less than the minimum Retail Price established by Aftercare, and also agrees to include the Limited Warranty without charging the Customer any additional money.

The Dealer must use caution when applying the Surface Protectant Products to ensure their proper application. Aftercare will provide application instructions on paper and by video. The Dealer agrees to ensure that all those intending to apply the Surface Protectant Products be properly trained prior to application.

The vehicle must be clean, dry and free of dust particles before applying Products.

The vehicle must be inspected for pre-existing conditions which may result in the uneven distribution or unsuccessful application of the Products on the surfaces. Do not apply the Products over any existing scratches or nicks.

The Dealer is solely responsible for the application of the Surface Protectant Products and understands that neither Aftercare nor the Surface Protectant Products manufacturer bears any responsibility for the improper application of the Surface Protectant Products.

This Program does not provide for the repair of damage that is covered by a manufacturer’s warranty. It is the Dealer’s responsibility to verify warranty coverage before initiating a claim.

Should it be determined that the damage is due to a covered condition and that it falls within the term of the ASLW and is not currently covered by a manufacturer’s warranty, the Dealer agrees to:

Inspect the vehicle to confirm the cause of the damage;

File a claim with Aftercare as outlined in the ASLW;

Document and submit to Aftercare photographs of the damage and the Vehicle, as may be requested by Aftercare;

Obtain prior approval from Aftercare before attempting any remedy of the damage;

Follow the suggested methods of remedy provided by Aftercare to repair the damage;

Identify and use the manufacturer recommended paint on any damaged surface requiring repainting, as determined by Aftercare;

If an area needs to be repainted, the paint colors may not match the original paint color exactly. The Dealer must ensure that the Customer understands that neither Aftercare nor the Surface Protectant Products manufacturer are responsible for the variations in paint color;

Re-apply the Surface Protectant Products to any areas repaired or replaced as part of remedy.