These are the procedures for the up-sell to the TireJect limited warranty program
New vehicles, of the type listed on the forms provided to the Dealer and sold from the Dealer’s inventory and pre-owned vehicles that are being equipped with all new tires and wheels/rims by the Dealer are eligible for coverage under the ORTWA. If in doubt please call Aftercare to confirm eligibility.
This Service Contract Upsell must be sold in conjunction with the Aftercare Solutions Tire Protectant Product Program (ASTPPP) which includes application of Tireject in all tires and the accompanying Limited Warranty. All conditions of the ASTPPP apply.
This Service Contract Upsell is cancellable. The accompanying Limited Warranty is non-cancellable.
1) the Dealer agrees to market the Tire Protectant Product to all Customers purchasing eligible Vehicles. The Dealer will not apply any Product to any Vehicle that is not intended to be sold to a Customer. Should the Dealer fail to sell the Tire Protectant Product within 6 months of the advance, the Dealer agrees to return the Tire Protectant Product – unused and undamaged to Aftercare – or to pay Aftercare for the Tire Protectant Product as though it was sold to the Customers.
Our experience shows that at least 80% of the supplied Product should result in reporting of ORTWAs as outlined in the Confidential Dealer Prices sheet. Should the Dealer report sales of ORTWAs that fall short of this benchmark, Aftercare reserves the right to bill the dealer for the Product as though it was installed and sold to a Customer with an accompanying ORTWA.
The Dealer must use caution when applying the Tire Protectant Product to ensure its proper application and dosage amount per tire following the provided dosage chart. Aftercare will provide application instructions on paper and by video. The Dealer agrees to ensure that all those intending to apply the Tire Protectant Product be properly trained prior to application.
The vehicle’s tires must be clean and dry when applying the Product.
The Dealer is solely responsible for the application of the Tire Protectant Product and understands that neither Aftercare nor the Tire Protectant Product manufacturer bears any responsibility for the improper application of the Tire Protectant Product.
This Program does not provide for the repair of damage that is covered by a manufacturer’s warranty. It is the Dealer’s responsibility to verify warranty coverage before initiating a claim.
Should it be determined that the damage is due to a covered condition and that it falls within the term of the ORTWA and is not currently covered by a manufacturer’s warranty, the Dealer agrees to:
Inspect the vehicle to confirm the cause of the damage;
File a claim with Aftercare as outlined in the ORTWA;
Document and submit to Aftercare photographs of the damage and the Vehicle, as may be requested by Aftercare;
Obtain prior approval from Aftercare before attempting any remedy of the damage;
Follow the suggested methods of remedy provided by Aftercare to repair the damage;
Re-apply the Tire Protectant Product to any tires repaired or replaced as part of remedy.
The fixed reimbursement rate for labor to reapply the Tire Protectant in all 4 tires shall not exceed 20 minutes.
The maximum labor rate for all repairs performed under the ORTWA shall not exceed $75 per hour.