CONTRACT EFFECTIVE DATES FOR NEW AND USED VEHICLES:
New Products: the Vehicle Sale Date (Effective Date) of a New Vehicle Mechanical Repair Agreement is the Date that the Vehicle first went into service. The Mechanical Repair Agreement can be purchased any time during the Manufacturer’s or Distributor’s Warranty but the “Effective Date” of a New Vehicle Mechanical Repair Agreement is always the same as the start date or in-service date of the Manufacturer’s or Distributor’s Warranty.
If the Agreement is purchased on a date other than the original in-service date, please enter the hours or mileage on the vehicle on the date of sale of the Mechanical Repair Agreement in the “Hour/Odometer Reading” portion of the Declaration page. Please also enter the in-service date of the Vehicle as the Vehicle Sale Date (Effective Date) and calculate the term using the in-service date as the start date.
Used Products: the Vehicle Sale Date (Effective Date) for a Used Vehicle is always the same as the date the Used Vehicle was purchased from the Dealer.
Because we appreciate the business we do with our Dealers, and with a view toward maintaining good relationships between Aftercare and its Dealers, the following statements appear as Cautions.
CAUTION 1
Please make sure that the Vehicles on which you issue Aftercare Mechanical Repair Agreements are eligible for coverage. An Aftercare Mechanical Repair Agreement issued on an ineligible vehicle leaves the Dealer solely responsible for any claims.
If you have any questions regarding the eligibility of a Vehicle, please call Aftercare at (800) 832-3237. We will gladly discuss the Vehicle in question.
Aftercare uses the information provided by your Dealership to determine the eligibility of a Vehicle. Agreements on Vehicles determined to be ineligible at the time of reporting will be returned to the dealer with a full refund (provided no expenses have been incurred.) Aftercare reserves the right to return an ineligible Agreement, at any time during the Agreement term, should Aftercare find that the information originally reported was inaccurate, incorrect or misleading.
CAUTION 2
Older Vehicles frequently experience breakdowns due to causes other than defects in manufacturer’s workmanship or materials. In order to ensure complete customer satisfaction, please make sure that purchasers of these Vehicles understand that the Aftercare Mechanical Repair Agreement does not cover those failures which may be due to the effects of the aging of the vehicle.
At the time of an approved Mechanical Repair claim, the Aftercare Mechanical Repair Agreement will pay up to the “actual cash value” of the Vehicle as determined by standard manuals for establishing Vehicle value. With older Vehicles, the actual cash value of the Vehicle may be so low that the benefits of the Mechanical Repair Agreement are not a good value for the Customer.
Note: Covered Failures on Used Vehicles occurring during the first forty-five days of the Aftercare Mechanical Repair Agreement term will be paid at 75% of retail for parts and labor (This applies even if the Used Vehicle must be repaired at another Repair Facility). It is the selling Dealer’s responsibility to cover the balance of the repair costs and not pass them on to the Customer. As a part of your agreement to sell Aftercare, you agree to pay for these repair costs.
Pre-existing conditions are not covered by the Aftercare Mechanical Repair Agreement.