CANCELLATIONS:
If an Aftercare Mechanical Repair Agreement requires canceling, please be sure to use the Aftercare Cancellation Request form.
If the Cancellation is required due to repossession or if the Vehicle is declared a total loss by an adjuster, please attach copies of the corresponding documentation.
If a Cancellation is by Customer Request, please be sure to have the Customer sign the Request and surrender his/her copy of the Agreement to the Dealership. Please be sure to forward the Customer’s copy of the Agreement to Aftercare along with the Cancellation Request.
If a Cancellation is due to Customer non-payment, the Dealer must sign the Cancellation Request.
Please forward the completed Cancellation Request and back-up documentation to:
Aftercare
126 E. Dyer Rd., Suite A
Santa Ana, CA 92707
Cancellation refunds are made to the selling Dealer. Aftercare will provide a cancellation percentage for the Dealer to use when calculating the Customer refund.
For information on flat-cancellation guidelines and cancellation fees, which vary from state to state, please refer to the Aftercare Mechanical Repair Agreement.
There is a twenty-five dollar ($25.00) cancellation fee for cancellation of an Agreement in most states.
After the flat cancellation period expires, cancellations will be processed on a pro-rata basis less any claims paid.
Please refer to the STATE AMENDMENTS section of the Aftercare Mechanical Repair Agreement for specific cancellation regulations in your state.